Frequently Asked Questions

  • What is your cancellation policy?

    We require 48 hour cancellation or rescheduling notice before your appointment. This is to respect and accommodate other clients, so they have enough time to book your spot.

    Booking deposits are NON-REFUNDABLE for no show or cancellation within 48 hours the booking.

    Why am I being asked for a booking deposit?

    Booking deposits will be used to hold your appointment spot. They are returned when it is used toward your service.

    How do I know what treatment I need?

    We offer complimentary consultations where we will discuss your concerns and create a customized plan for you.

    What is the difference between neurotoxins and dermal filler?

    Neurotoxins work by relaxing muscles that it is placed in. It has a fluid type of consistency and is administered via injection. This is a preventative treatment as it temporarily pauses lines and wrinkles caused by expressions from muscle movement.

    Dermal fillers work by filling areas that lack volume and hydration. The product is a soft, gel-like substance administered via different types of injection methods, and is made primarily of hyaluronic acid (a naturally found component throughout the body). Because of its consistency and water loving nature, the product fills and hydrates in areas that it is placed in.

    What do I need to know before or after my appointments?

    To reduce risk of bruising, redness and swelling:

    5 days before treatment - please avoid using any exfoliating agents (such as retinols and acids), blood thinning medications and supplements such as advil, aspirin, omega/ fish oil, vitamin e, St. Johns wort, ginko biloba, ginger, garlic.

    2 weeks before and after treatment-please avoid having treatment if you have used an antibiotic or have had dental work, dental cleanings or vaccinations of any kind.

  • How Does It Work?

    Product is administered via injection and takes 2 weeks for the product to show full effect in the area treated.

    It works by temporarily blocking nerve signals to muscles (only to the areas treated.) The result being that the muscles can't contract as strongly for a period of time.

    How Long Does It Last?

    Results last about 3-4 months on average (minimum of 12 weeks.) Regular maintenance treatments are recommended for continual results.

    What Happens If I Stop Having Treatments?

    Gradual return of your regular/ baseline muscle movement will occur to the areas treated and expression lines and wrinkles will slowly reappear.

    Are Wrinkle Relaxers Permanent?

    No, results last 3-4 months (12 weeks minimum) on average. The product slowly breaks down toward the end of this time frame and is removed from the body lymphatically. There is no dissolving agent to remove the product, you will just have to wait for that average time frame for the product to go away on its own. For this reason we start by treating lightly and add at a follow up appointment as necessary for natural looking results.

    What Is The Difference Between Wrinkle Relaxers And Dermal Filler?

    Wrinkle relaxers work by relaxing muscles that it is placed in. It has a fluid type of consistency and is administered via injection. This is a preventative treatment as it temporarily pauses lines and wrinkles caused by expressions from muscle movement.

    Dermal fillers work by filling areas that lack volume and hydration. The product is a soft, gel-like substance administered via different types of injection methods, and is made primarily of hyaluronic acid (a naturally found component throughout the body). Because of its consistency and water loving nature, the product fills and hydrates in areas that it is placed in.

    What Is The Point Of A Touch Up/ Follow Up Appointment?

    Touch up appointments are common and are recommended 2 weeks after the initial treatment; that is how long it takes the product to work completely. During a follow up, touch ups are helpful to add doses of product if areas might have been missed or treated too lightly.

    Placement of product can't be exact every time although we try our best. Especially when it is your first few visits at our clinic, we treat lightly because we are still getting to know what works best with your concerns, and more product can be added as necessary at this appointment. This helps us have more control and prevent over treating at the initial visit and risking unwanted results.

    Is There Any Down Time?

    It is common to experience mild redness, swelling and bruising in areas treated. Total down time can be about 1 week.

  • How Long Will My Results Last?

    The longevity of results depend on the area treated, product used and your individual metabolism. Usually areas of high movement, such as the lips, can have a shorter longevity (6 months on average), while areas with less movement, such as under eyes, can last longer (1 year on average).

    How Many Appointments Will I Need?

    The amount of filler to reach your desired results can vary depending on your aesthetic goals and baseline. It can take sometimes 1 or multiple appointments with varied amounts and areas of treatment to achieve results. During your visit, we will discuss your goals and create a customized plan for your unique and individual needs.

    Is It Painful?

    We use a medical grade topical numbing cream prior to treatment. We know everyone's tolerance is different, and while we use a numbing agent we always take your comfort into consideration during treatment.

    Is It Permanent?

    No, fillers we use provide temporary results. Your body will break down the product on its own over a period of time and they can also be removed with a dissolving agent to remove the product as necessary.

    Is There Any Down Time?

    It is very common to experience redness, swelling or bruising post treatment. Total down time can be 1-2 weeks for most areas; lips can be 2-4 weeks.

  • What Is The Downtime?

    Common downtime would be redness, swelling, tenderness or bruising which can last 1-2 weeks.

    When Will I See Results?

    Results are not instant. Noticeable results will vary based on your own body's responses. Some clients notice results within the first 3 months after their first treatment, while some notice changes over the course of visits.

    How Long Do Results Last?

    Studies have shown results can last up to 2 years as collagen can continue to build throughout this time.

    What Can I Do To Maintain My Results?

    After you have reached your desired results, 1 maintenance treatment per year is recommended, along with maintaining your face in other ways as necessary through injectables and other appropriate skin treatments.

    How Many Treatments Will I Need?

    It takes an average of 2-5 treatments with varying amounts of product per treatment for full results.

    What Is The Difference Between Sculptra Biostimulator and Hyaluronic Acid Filler?

    Sculptra is made of PLLA (poly L-lactic acid) particles which become activated once administered via injection. This activity stimulates collagen to rebuild in multiple areas of the face providing natural results that take time to build but are also long lasting.

    Traditional filler is composed of hyaluronic acid (HA) molecules and administered via injection. These molecules are water loving (hydrophilic) and can instantly plump, hydrate and re-volumize areas of the face.

    What Kind Of Results Can I Expect?

    Anti-aging focused results such as- increased collagen production, rebuilding of facial structure, softening lines and wrinkles, reducing hollowing/ gaunt appearance and natural looking re-volumization in multiple areas of the face. Beautiful results can be obtained from sculptra treatments alone but often still require HA filler and wrinkle relaxers to complete aesthetic goals.